Shipping
We offer worldwide shipping to bring Silk Laundry directly to your doorstep. Our goal is to ensure your order arrives safely and in a timely manner.
Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may be longer during sales or peak periods.
Shipping Methods & Delivery Times
We partner with trusted carriers to deliver your order. Delivery times vary depending on your location:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
Delivery times are estimates and may be affected by customs or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available for select orders.
International Orders
You are responsible for any customs duties, taxes, or fees imposed by your country. These charges are not included in your order total.
Order Tracking
Once your order ships, you’ll receive a tracking number via email to monitor your delivery.
Returns & Exchanges
If you’re not completely satisfied, you may return or exchange eligible items within 14 days of delivery. Visit our Returns Policy page for details.
For any questions, please visit our Contact Us page.
Please note: We are not liable for lost or stolen packages confirmed as delivered by the carrier.